By visiting and/or ordering services on this Platform, you agree and where required you consent to the collection, use and transfer of your information as set out in this policy.
We may collect and process the following data about you:
– the location you enter as your ‘collection address’
– your order history (order values, services ordered, discounts received)
– We do not keep any sensitive information regarding your credit cards on our servers. All payments are made through Stripe
Registration details (except for passwords), Location data and Order data will be made available to your local service provider for the purposes of carrying out the service.
Cookie information as set out in section 2.3; Other data that you choose to provide to us;
If you contact us, we may keep a record of that correspondence; Any other information provided by you pursuant to your use of Sproose.
We use Your Information in the following ways:
To provide the Sproose services to you including processing any bookings and payments; Your contact details may be used to notify you about changes to Sproose or respond to any communication or request from you; unless you have told us you do not want to receive marketing communications, to provide you with marketing communications about our products and services and those of third parties which we think may be of interest to you. This may also include marketing communications on social media platforms (including Facebook) used by you. You can ask us to stop sending you marketing communications by clicking on the “unsubscribe” link in any marketing email we send you; To monitor the use of Sproose; To investigate any complaints or potential breaches of the service; Where you are a Service Provider to provide you and other providers with relevant reports including aggregate information based on other service providers’ operational and financial performance (although please note that this information will always be aggregate, anonymous, statistical information and will never identify you to any other service providers).
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Service, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect Your Information, we cannot guarantee the security of data transmitted to the Service; any transmission is at your own risk. Once we have received Your Information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of such information, please contact us. We may make a small charge for this. You may ask us to correct or remove information you think is inaccurate by contacting us. We hope you will be happy with the way we handle your information but if not you have the right to complain to the Data Protection Commissioner.